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Ergebnis ID 17404
Zusammenfassung The social responsibility of credit institutions in the EU : access, regulation and new products = Die soziale Verantwortung von Kreditinstituten in der EU : Zugang, Regulierung und neue Produkte = La responsabilité sociale des institutions financičres au sein de l'UE : Accés réglementation et produits nouveaux / Jan Evers ; Udo Reifner (Hrsg.)
Datenbank Fachliteratur
Sachgruppen KX/Alternat.Finanzierungsformen: microfinance; Bildungsfinanzierung, Kreditrisikohandel; reverse mortgage; Wertpapierkredite; KU/Unternehmensfinanzierung (inkl. Leasing und Factoring); zyiffBuch/iff Buchpublikationen
Schlagwörter social investment; start ups; community investment; micro-lending; micro-credit; iff-Publikation
Länder/Regionen 04EUDE/Deutschland
Autor/en Evers, Jan ; Reifner, Udo (Hrsg.)
Stücktitel The social responsibility of credit institutions in the EU : access, regulation and new products = Die soziale Verantwortung von Kreditinstituten in der EU : Zugang, Regulierung und neue Produkte = La responsabilité sociale des institutions financičres au sein de l'UE : Accés réglementation et produits nouveaux / Jan Evers ; Udo Reifner (Hrsg.)
Quelle The social responsibility of credit institutions in the EU : access, regulation and new products = Die soziale Verantwortung von Kreditinstituten in der EU : Zugang, Regulierung und neue Produkte = La responsabilité sociale des institutions financičres au sein de l'UE : Accés réglementation et produits nouveaux / Jan Evers ; Udo Reifner (Hrsg.)
Verlag Nomos Verlagsgesellschaft
Erscheinungsort Baden Baden
ISBN 378905587-5
Anmerkung Schriften des Institut für Finanzdienstleistungen e.V. ; Bd. 2
Erscheinungsvermerk 1. Auflage
Umfang 447
Erschienen 1998-09-01 00:00:01
Text Executive Summary

Assumptions

(1) Banking has to be sound and safe for its customers as
well as for the stability of the currency and economy. The
development of European banking within the globalisation of
financial services creates tendencies which may undermine
stable economies. Both the effects of banking products and
services as well as the absence of banking in certain
areas, quarters and regions as well as among certain groups
and citizens should be taken into consideration not only by
the public or the bank authorities but also by the banks
themselves.

(2) A new approach in bank policy is required due mainly to
two contradicting developments in financial services wherein
an increasing need for financial services is contrasted with
an increasing discrimination towards less profitable sectors
of the economy.

ˇ There is an increasing need of access to financial
services for people of all classes and with different
expectations because adequate access to financial services
has become

ˇ indispensable for many parts of economic and social life
that were formerly available without access to bank
services (i.e. retirement, payments, investment)

ˇ a basic need for new forms of financed consumption,
housing, job creation, small business and charitable work.

ˇ more necessary because the welfare state is gradually
reducing its scope in favour of more private
responsibility of citizens which impacts on the use of
financial services.

ˇ The increasing need is contrasted with increasing pressure
on banks and financial institutions to select clients,
regions and areas more precisely according to cost-benefit
criteria in a process of advanced competition which is
driven through

ˇ globalisation of financial services,

ˇ deregulation of financial markets,

ˇ privatisation of formerly public banks,

ˇ informational technologies that render the identification
of cost elements easier and further non-personal service
provision,

ˇ standardisation of retail banking and a trend to cost
efficiency through bigger units.


(3) Banks have always been viewed as semi-public
institutions. The idea of social and public responsibility
of banking is far from new. A multitude of forms,
structures, ownership schemes as well as products and
relations in which banks and financial institutions have
tried to comply with such expectations are obvious and
identified in this report. But in spite of this variety
these aspects have remained partial and peripheral to
banking itself which tends to diminish their effect at a
time of major banking developments. The experience of the
American Community Reinvestment Act and its implementation
as a general tool to insert public responsibility into the
microeconomic decision making process of banks has provided
the incentive to review the European banking system and its
approach to social responsibility and social economy
banking.


Findings


(4) The present report has reviewed the banking system in
three European countries: France, Germany and the United
Kingdom, which may representatively stand for three
different European traditions of banking: state administered
banking, state influenced local banking and private banking.


(5) In all three countries the importance of financial
services for social and economic purposes of especially
disfavoured regions and groups has increased while on the
other hand access to adequate financial services has proved
to be insufficient with respect to the needs of coping with
increasing financial discrimination and poverty.

ˇ Access to a personal bank account has become or remained
difficult in all countries either through

ˇ a formal exclusion of unwanted customers,

ˇ bank closures and withdrawal from especially deteriorating
inner city areas and rural areas,

ˇ a demotivating fee system especially for payment incidents
and defaults that hit primarily lower income customers.

ˇ Individual home ownership is increasing in all countries
confronting banks with the need of new clients that due to
their low liquidity, instability in work, and incapacity
to create equity in their homes do not fit into the
traditional philosophy of mortgage lending and home
savings schemes.

ˇ Credit for small business start-ups is seen as a major
tool for job creation in all countries. This contrasts
with a tendency of banks to raise the minimum amount of
credit, require a credit history or security that many
customers cannot supply. Some small businesses as a result
tend to resort to inadequate expensive forms of consumer
credit for their investment.

ˇ The problem is especially visible in the lack of
micro-lending schemes in the banking sector. Promising
models in use in the United States are supplied primarily
by non-banks.

ˇ Small business banking is still mostly defensive,
automated and cautious instead of active and creative.

ˇ The high involvement of governments in securing and
funding small business credit in the early stages can
sometimes be an obstacle to the creative development of
more adequate forms of credit as well as less costly
schemes of credit extension.

ˇ Obtaining loan finance by charitable organisation has
become a necessity for the development of such
organisations. The United Kingdom report reveals that
banks have problems to adapt to the specific forms of
security such not-for-profit-institutions are able to
provide.


(6) The current bank regulatory systems differ significantly
between all three countries. While the Banque de France has
a net of supervisory agencies and a tradition in monitoring
not only financial but also social aspects like consumer
debt, the Bundesbank as well as the Kreditaufsichtsamt do
not consider the equal distribution of access to financial
services as a point of supervision. In principle also the
Bank of England denies responsibility for the relation
between banks and non-customers but has recently developed
policy statements for adequate small business lending. The
new European system of bank supervision is equally low key
about the possibility of evaluating banking with respect to
social effects. The French form of bank supervision,
although having the widest authority towards consumers, does
not include a collective approach to community reinvestment.
Merely a supervisory approach to the assessment of banking
in the community seems inadequate.


(7) In Europe traditionally community responsibility of
banks was more related to different models of bank
ownership. But this ownership system is changing rapidly
which again makes reflections about general models of
community reinvestment necessary.

ˇ The following bank types have shown a closer relationship
to community reinvestment:

ˇ In Germany, savings banks owned by local authorities play
an important role in providing financial services to the
community.

ˇ In France La Poste still has a major role in the equal
distribution of financial services while in Germany the
privatisation of the Postbank has put an end to its
similar role in the past.

ˇ Mutuals play a similar role in France and Germany in so
far as their client ownership links them specifically to
their community.

ˇ A variety of non-banks and near banks in the UK and France
are especially designed for social purposes and community
development. They are mostly small and decentralised with
close links to the social sector. In Germany, a more rigid
bank law prohibits such developments monopolising credit
and payment facilities with the banks.

ˇ Small decentralised financial institutions have been more
likely to develop links to the local community or
communities of interest and create new and adequate
products than centralised institutions. But there are
several reasons for larger banks to become strategically
involved in community reinvestment and social economy
banking:

ˇ The higher transaction costs of small financial services
providers have led to higher fees and interest rates which
in some respect may harm their clients more than they help
through providing access.

ˇ Nearly all traditional small local authority banks are
under pressure to achieve economy of scales, to cut their
links to the public sector (privatisation) or concentrate
on more profitable business.

ˇ Focussing on low income areas and clients will be a
competitive disadvantage in the future which will only be
remedied if all banks were induced to behave likewise.

ˇ Banking in low income areas needs additional skills,
specialisation as well as a sufficiently large number of
clients (in the case of personal customers) in order to
justify the necessary research and product development.
This often favours larger entities.


(8) The American Community Reinvestment Act is a legislative
tool to stir private banking into more concern for the
social outcome of their business for the community. It is
typical for the United States where the absence of public
and state agencies in this area necessitates strong pressure
on private banks to provide the desired public benefits.

ˇ Administrative rules defining precisely how social effects
should be measured and demonstrated may lead to a
bureaucratic burden for banks and deviate their attention
from the purpose of the required action to its
administrative requirements. The new 1996/97 CRA approach
leaving as much discretion as possible for its fulfilment
to the banks themselves seems therefore to be more
appropriate for European applications.

ˇ Flexible regulations giving banks the opportunity to
develop more positive incentives through the use of social
banking procedures in marketing, product design and
public relation may be more promising than bank
supervision.

ˇ European minimum standards for the social responsibility
of bank products (usury ceilings, control of cost in
default, rights to adaptation in difficult social
situations etc.) should be combined with a system of
reporting about social effect.

ˇ The existing state owned banks, co-operative banks and
specialised financial institutions with social purposes
should be recognised in so far as they would get
preferential treatment in community reinvestment
regulation with regard to their special purposes and
relations.


Recommendations

(9) The European banking system needs to develop more
specific legal regulation for non-discrimination on social
grounds which should be applied to banking as a private
market business with public responsibility. The legal basis
for anti-discrimination can be derived from the European
Treaty, the reference to the general good in the Second
Banking Directive or from the general principle of equal
treatment of all EU citizens.

(10) It is desirable to achieve certain minimum standards in
the provision of financial services such as equal access to
a basis banking service for all. There should also not be
cost penalties for low-income consumers. But beyond such
minimum standards in, for example the areas of basic banking
services, mortgage loans and small business finance, market
forces should be allowed to direct activity.

(11) Whereas a robust commitment to achieving social goals
through banking and its regulation is desired, any
legislative instrument would, it is submitted, have to be of
a preliminary nature, be very flexible and ultimately
reflexive to market adaptation to principles of social
responsibility.

(12) Whilst it may be possible to annex any legal measures
on social responsibility to the Social Chapter where much of
the social dimension of EU law is found, a Recommendation on
the social responsibility of credit institutions comprising
a European Code of Practice and a set of goals for
Governments to aim towards may initially be more
appropriate. Together with the Recommendation a review
committee could be established to follow the implementation
by Governments and private credit institutions of such
proposals.

(13) If credit institutions are to have minimum standards of
social responsibility then they should be motivated to show
commitment to equal access to financial services. One
possibility could be a self regulated Code of Practice
defining a basic banking service and covering responsibility
for access, for quality and cost of financial services. A
step in that direction was made by the European Savings Bank
Association when they issued their statement of principles
in 1996. There should also be structures for review of the
implementation of such statements to see how progress is
being made. Review structures should involve
representatives of consumer interests.

(14) Transparency of social responsibility in mainstream
banking services is seen as desirable for any regulation and
action. Transparency allows the proper functioning of market
mechanisms. It is imperative that disclosure information as
to the activities of credit institutions vis-a-vis their
social responsibilities should be in the public domain.
Transparency in three areas seem to be necessary:
distribution, social effects and best practise of financial
services.

(15) It was shown in the country reports that there is
potential to work efficiently against problems such as
unemployment or social exclusion with appropriate financial
services products. Some ideas were given but further
development is only able in co-operation with experts in
credit institutions. Research for new products with socially
beneficial effects could be fostered by the European
Commission. Appropriate tools would be best practice
studies; an internet database collecting such case studies,
adding relevant information from the media, the banking
sector and academic research; and invitations to tender for
new products and product developments.

(16) Lessons should be drawn from the practical experience
which can be found in the social economy banking
institutions. Small financial institutions of that group in
each country demonstrate that there are opportunities for
social economy banking. The longer and more established of
such initiatives were moving towards or had reached both a
sustainable level but also prudential levels which proved
their viability. However, more significant impact can be
achieved by them only through growth and increased
professionalism. The requirements of both mainstream banks
and social economy banks might be met by strategic
arrangements being built up at an early stage so as to
develop effective ways of understanding future challenges.
To develop this process meetings might be supported to
develop benchmarks for development. In addition, the EU
Banking Directives need to remain sufficiently flexible to
permit new social financial institutions to develop within
appropriate prudential criteria. Further examination of this
area is overdue.

(17) It is desirable to develop incentives towards best
practice, to publicise the most successful initiatives and
to allow institutions themselves to evaluate what they
undertake in this regard as much as possible. Some external
and independent social audit may also be required to
consolidate a robust framework. Subsidies are certainly to
be considered in all areas where contamination of the actual
credit institution business decision making process is
avoided. In the example of commercial micro loans it became
obvious that even best practise is not sustainable and
therefore subsidy essential. However, the technique of
subsidy should foster market creativity and the striving for
efficiency on the one hand while concentrating on that part
of the business where social responsibility leads to above
average costs - in the case of the previous example, the
high support involved.

(18) At a consumer level there is also room for considering
what national tax incentives might encourage bank customers
to save and invest for social purposes and thereby provide
specific funds for such purposes. Making transparent what
money is used for by particular institutions can only
encourage consumers to make informed decisions.

Hamburg, 29 September 1997 (Revised 15 October 1997)
Sprache en/englisch
Datenerfassung IFF : Institut Für Finanzdienstleistungen

Institut Für Finanzdienstleistungen e.V., Rödingsmarkt 31/33, 20459 Hamburg, vertretungsberechtigt und verantwortlich i.S.d. §; 6 MDStV: Prof. Dr. Udo Reifner, Direktor, Telefon: +49 (0)40 309691-0, Fax: +49 (0)40 309691-22, E-mail: info@iff-hamburg.de